Delete your JustBlock account
For players of JustBlock: Puzzles & Battles, published by PantraLabs. You can request account deletion here even if you no longer have the app installed.
Request deletion by email
- Email support@justblockapp.com from the email address registered to your JustBlock account.
- Use the subject “Delete my JustBlock account” and include your player username, if you know it.
- We may ask you to verify ownership before processing the request. Never send your password, sign-in code or payment details.
You can also delete your account in the app: Profile → Account → Delete account. Leave active matches first; you may need to sign in again.
What is deleted
Deletion removes your authentication account, player profile, username reservation, friend connections, online presence, wallet and earned online unlocks, registered push tokens, Solo submissions and ranking entries. You lose access to the deleted account and its remaining coins.
What can remain
Shared historical match results retain a “Deleted player” label and internal participant identifier. Some operational, advertising-verification and security records can remain; these residual records do not currently all have an automatic expiry. Provider backups and independently held advertising records follow those providers’ retention policies.
Local game progress remains on your device after online account deletion. Remove the app’s local storage or uninstall the app to remove its local save, subject to your device’s backup and restore settings.
Other data requests
To request deletion of particular data without closing your account, or ask about residual records, contact support@justblockapp.com and describe the data concerned. We will review your request and any records required for security, service delivery or legal obligations.